FAQs
Do I need to create a member account?
NO, But creating a member account will provide you the following benefits:
- Making Shopping process easier
- Save delivery addresses
- View all previous orders from your account
- Check your order status before it’s shipped
What if I forget my password?
Click on ‘Forgot Your Password’ available at the login/sign-up page. Enter your email address and click on the ‘Reset Password’. We will send a set of instructions to your registered email for resetting your password.. After your credentials have been verified, you will be able to create a new password.
How can I update or edit my shipping/billing address details?
The first log in and click on ‘My Account’. You will be able to edit/update your particulars in your account and save them for future orders. You can also update your password from there.
How do I order online?
Simply click on the item you wish to buy, select the required size/color and click ‘add to cart’. A pop-up will notify you that the product has been added to your cart.. Click the ‘proceed to checkout’ button and provide all your delivery details at the checkout page, don’t forget to provide the valid cell phone and email. After that select your desire payment option from the drop-down list and click the ‘place order’ button.
How do I know that my order is placed or not?
We uses a highly precise automated email system. After successfully placing the order you will get the confirmation email at your valid email address within time. In which you will get your order summary/invoice with your order number. If you did not receive an email that means your order is not successfully placed.